All user configurations and other data are removed. The Premium license key is backed up and reinstated.
Clean: Performs an automated uninstallation of all Malwarebytes products installed to the computer and prompts to install the latest version of Malwarebytes for Windows afterwards.
The information is saved to a file on the Desktop named mbst-grab-results.zip and can be added as an email attachment or uploaded to a forum post to assist with troubleshooting the issue at hand. As part of this process, Farbar Recovery Scan Tool (FRST) is run to perform a complete diagnosis.
Gather Logs: Collects troubleshooting information from the computer.
The Advanced menu page contains four categories: Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Double-click mb-support-X.X.X.XXXX.exe to run the program